Terms and Conditions

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Contract: In these conditions ‘ the Company ‘ shall mean Painting in Spain, Calle Nuestra Señora de los Santos – 17, Alcalá de los Gazules, 11180, Cadiz, Espana. The ‘ Client ‘ shall mean each person named on the booking form/email. The signing of the booking form, or the sending of a confirmation email indicates acceptance of the terms and conditions on behalf of yourself and all other persons named on the booking form/confirmation email. A contract will only be constituted between the Client and the Company, when a booking form or confirmation email and the deposit have been received by the Company and a written/email notification of acceptance has been sent to the Client. Provisional bookings will be held for fourteen days.

Risk: All activities are undertaken at the risk of the Client.

Payment: A 25% deposit per person is required. This deposit is non- refundable and is taken as part payment of the total price of the holiday. The balance should be received no later than eight weeks before departure date. The Company reserves the right to cancel the booking if the balance is not received by the due date. If the Company can find a replacement for your cancellation then the deposit will be refunded provided full costs are covered.

Reservations: Once the Client has made a reservation and a booking form and deposit have been received by the Company it is guaranteed that there will be no surcharge levied at a later date. However the right is reserved to alter the price at any time before the holiday has been booked.

Cancellations: If the Client cancels the booking more than eight weeks before departure any money paid, less the deposit, will be refunded. No money can be refunded if the cancellation is made within eight weeks of the departure date unless the company can find a replacement for your cancellation. Cancellations must be made in writing and signed by the signatory to the booking form. The cancellation is effective when acknowledged by the Company.

Liability: The Company accepts no liability from acts or defaults of carriers or other organisations, their employees or agents. The company will be under no liability whatsoever for any injury, damage, loss, distress, disappointment or irregularity suffered by the Client unless that the same has been proven to be caused by the negligence of the Company. Luggage and personal effects are at the Client ‘ s own risk.

Travel Insurance: As a condition of booking all Clients must have appropriate travel insurance to cover the activities of their holiday.

Changes to itinerary: All information advertised on the website and contained in the brochure and enclosures are published in good faith. However the Company reserves the right without previous notice to make any changes to the itinerary of the holiday that are deemed necessary due to circumstances outside of the Company’s control. In the unlikely event of cancellation of a holiday by the company the full sum paid shall be refunded and upon tendering the same the liability of the Company shall cease. The final decisions on itinerary, accommodation and conduct of the painting holiday and course programme will be taken by the course tutor whose decision shall be final and binding on all members of the group. Where members of the group diverge from concluded arrangements, no allowance can be claimed or will be admitted for accommodation, meals, drinks and other expenses and no refunds can be claimed.

Conduct: No refunds will be made to Clients whose ability or behaviour puts the safety or welfare of themselves or other Clients at risk and who are unable to complete their holiday. Nor is it possible to refund money to Clients who for reasons of health or fitness are unable to start or complete their holiday.

Airport Transfers: We can arrange free transfers from Jerez and Gibraltar Airport or from Algeciras Bus Station. We can also arrange transfers from Seville and Malaga Airports at the local rate.

Travel Documents: A valid passport is required. For non-EU citizens special visa, inoculations or health certificates may be required. All passport, visa and health certificate requirements are the responsibility of the Client.

Complaints: If the Client has a problem on holiday, he/she should speak to the course tutor so that it can be corrected as soon as possible. There is a complaints book freely available at the Center. The Company will not later entertain any complaints unless reported to the course tutor at the time. If the complaint cannot be resolved locally, the Client should write to the Company’s office in Spain within 15 days of the end of the holiday and the matter will be investigated.

Governing Body: This contract is governed by, and shall be interpreted in accordance with Spanish law.

Email us helen@paintinginspain.co.uk